Indian Railways to spend a massive $12 billion in capex for customer satisfaction

25-Nov-2015 #Digital India Source: Financial Express

The Indian Railways is all set to spend $12 billion to upgrade customer service including e-catering and improved software for ticket booking in lines with Digital India as announced by Railway Minister Suresh Prabhu at 95th Annual Session of ASSOCHAM. He added that the Railways is also putting in place a transparent ‘Transfer and Posting’ policy along with a fair system of recruitment.

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