ITIL can be an important aid in Digital India, smart cities programmes

27-Apr-2015 #Digital India Source: Business Today

The government’s Digital India programme and smart cities programme are both based on alignment of technology, infrastructure and qualified professionals for its success. Both these programmes can be widely benefited from the IT service management approach known as ITIL (Information Technology Infrastructure Library). The article further describes how ITIL can provide the technological platform to these programmes and about its advantages.

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